A look at the use of database dips, custom Java codes, Cisco Contact Centre Express and Cisco Finesse for the improvement of day to day processes and quality of Life. This video was born out of contemplations surrounding what life would entail without the mundane things we spend our time on. Watching A-Level students collecting their certificates /exam results was the final stimuli that prompted this publication.

. .. I hope this Video triggers contemplation.
Thanks for Viewing
Kind Regards
Maxwell